Blog Post 2

Meet Alex Fink.

Joining the Just Like Family staff in January 2015, Alex’s eagerness to learn and highly adaptive nature have proven to be invaluable traits that benefit not only Just Like Family, but also our clients and employees. Alex is always willing to take time out to go over documentation with employees, answer questions for clients, or act as a liaison between our clients and their insurance companies – submitting all required documentation to ensure that clients utilizing long-term care insurance receive the maximum benefits they are entitled to. Alex is both personable and organized; traits that align perfectly with Just Like Family’s mission to provide the highest quality care to all of our clients in a manner that is professional, caring, and empathetic to their needs.

Dear Just Like Family,

When we were notified that we were approved to have a caregiver for my mother during her chemotherapy treatment, I had no idea what to expect. I hoped and prayed for someone who would be dependable and kind to my mother. My hopes and prayers were not only answered, but exceeded beyond anything I could have hoped for!

I can’t express my gratitude enough for everything that the aide did for my mother. It was easy to tell that it was more than just a job for her. Her kindness and strength, along with her charm and wit, won my mother over immediately, even though she had been resistant to the idea of having a “stranger” in her house. The aide quickly proved to be not only a friend, but truly a member of our family as well. Her devotion to, and concern for, my mother was boundless. I never had to worry about my mother’s physical or emotional well-being while I was at work.

I will never forget how grief-stricken the aide was when we had to take my mother to the hospital. When mom was sent home to live with my husband, son, and I under hospice visits, the aide was right there to pick up where she left off — showering my mom with not only care, but loving concern as well. I used to tease the aide that some mornings my mom seemed more excited to see her than me!

When we lost my sweet, brave mother, the aide was one of the first people we notified. On the evening of my mother’s memorial service, I looked up and there the aide was coming to see our family and give her condolences.

I will never forget the love and care that Kay gave to my mother during the last and most difficult months of her life. She was truly “just like family” and I can honestly say that my husband and I truly miss her! What a wonderful asset she is to your organization. If any of my friends or relatives are ever in need of a similar service, I would recommend “Just Like Family” in a heartbeat.

Thank you so much for providing this service, and thank you so much for the wonderful aide you assigned to my mother. She was truly mother’s guardian angel!

Sincerely,

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