Born and raised in Lebanon County, Anthony has always been passionate about giving back to the community. After being introduced to home health care by his wife, Tiffany, Anthony knew that he had found the perfect outlet for his passion. As part of Just Like Family since August 2006, Anthony’s passionate curiosity for home health care has been a key component in the evolution and growth of Just Like Family. Seeking to provide clients with the best service available, Anthony is dedicated to building a quality team of caregivers and employing a devoted office staff to provide superior care. With his focus on helping others, Anthony’s dedication to the community goes far beyond business as he spends a great deal of time assisting local non-profits in their efforts to improve the lives of those in Lebanon County and the surrounding areas.
With a desire to make a difference in the lives of those in need and compassion for everyone she meets, Tiffany personifies all that Just Like Family stands for. After studying Community Health Education at East Stroudsburg University, Tiffany knew that a health career was the right path for her and it didn’t take much time for her to find her niche. Now, with almost 15 years experience as the Director of Staffing, Tiffany puts her diverse skill set to use by playing an integral role in the day-to-day operations of the company. Approaching each task with enthusiasm, Tiffany’s passion for the work that she does is apparent. From scheduling to client-employee relations, Tiffany has a hand in all aspects of the company.
Starting as an aide for Just Like Family in November 2004, Brittany was quick to identify with the company and their overall goal – providing the highest quality services to those in need. With a focus on customer satisfaction, Brittany has a strong desire to connect with the diverse clientele that JLF provides services to. It is because of this desire that Brittany went from working one-on-one with clients to a position that allows her to connect with more members of the community. Always in search of opportunities to connect with the public and provide support to those in need, Brittany works daily to increase community awareness and communication between current clients and the company.
With over 16 years of experience working in a nursing home, Robin has had the opportunity to familiarize herself with the diverse nature of healthcare. Understanding that no two cases will ever be the same, Robin works diligently to create a Plan of Care designed to fit the unique needs of each client. Whether speaking with Robin on the phone or inviting her into your home to complete a free assessment, her professionalism and empathy is apparent. It is her hope that clients feel at ease asking questions and providing input, as their satisfaction is always her top priority. In addition to her work with clients, Robin is also in charge of hiring and training all Just Like Family field staff. Seeking to continually educate and prepare each employee with the information and skills they will need to provide top quality care, Robin also coordinates two yearly in-services and provides CPR training to any employee who is not currently CPR certified.
Scheduling numerous clients and employees, all with different preferences, is not an easy job, but after 5 years as the head scheduler at Just Like Family, Cortney has proven that even the toughest jobs can be done with accuracy and compassion. With each client being able to choose their own schedule, Cortney puts all of her effort into meeting the client’s needs both with the hours provided and the aide assigned to their case. Making an effort to get to know each client, Cortney has become a staffing aficionado who endeavors to surpass the expectations set forth for her by both the clients and staff. Cortney’s compassion for the clients and her willingness to go above and beyond largely contributes to the high level of customer satisfaction so many clients experience when choosing Just Like Family.
Joining the Just Like Family staff in January 2015, Alex’s eagerness to learn and highly adaptive nature have proven to be invaluable traits that benefit not only Just Like Family, but also our clients and employees. Alex is always willing to take time out to go over documentation with employees, answer questions for clients, or act as a liaison between our clients and their insurance companies – submitting all required documentation to ensure that clients utilizing long-term care insurance receive the maximum benefits they are entitled to. Alex is both personable and organized; traits that align perfectly with Just Like Family’s mission to provide the highest quality care to all of our clients in a manner that is professional, caring, and empathetic to their needs.
A lifelong resident of Lebanon County, Linda has been providing quality nursing care to local residents since obtaining her nursing license in 2007. Working in a variety of positions before finding her home at Just Like Family, Linda has a wealth of knowledge and experience in assessing the needs of others. Being the first face that many of our new clients see, it is Linda’s goal to alleviate any concerns a client may have when initiating services. Linda works closely with all of our clients and their families to ensure ongoing satisfaction with the services being provided while reassessing client’s needs as their conditions change. In addition to working directly with clients, Linda also strives to connect with local facilities and medical practices to provide information on our services and how they can benefit residents in Lebanon County and the surrounding areas.